TruePresence

Introduction

TruePresence ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect information about you in a variety of ways, including:

Personal data you voluntarily provide (name, email, phone number)
Donation and payment information
Communications and correspondence with us
Website usage data and analytics

Use of Your Information

We use the information we collect to:

Process donations and provide tax receipts
Respond to your inquiries and communications
Send you updates about our programs and mission
Improve our website and services
Comply with legal obligations

Mobile Information & SMS/Text Messaging

When you provide your mobile phone number to TruePresence, you may receive calls, emails, and text messages related to our services, programs, and mission updates.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Message and data rates may apply. Message frequency may vary. You may opt out of receiving text messages at any time by replying "STOP" to any message. Reply "HELP" for assistance.

Disclosure of Your Information

We may share information we have collected about you in certain situations:

With service providers who assist in our operations (payment processors, email services)
To comply with legal requirements or respond to lawful requests
To protect our rights, privacy, safety, or property

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Data Security

We use administrative, technical, and physical security measures to protect your personal information. While we have taken reasonable steps to secure the information you provide, please be aware that no security measures are perfect or impenetrable.

Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Opt out of marketing communications
Opt out of text messages by replying "STOP"

California Privacy Rights (CCPA)

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA). This section describes your CCPA rights and how to exercise them.

Your California Privacy Rights

California residents have the right to:

Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected about you
Right to Delete: Request deletion of your personal information, subject to certain exceptions
Right to Correct: Request correction of inaccurate personal information
Right to Opt-Out: Opt out of the sale or sharing of your personal information
Right to Non-Discrimination: Not receive discriminatory treatment for exercising your privacy rights

Categories of Information We Collect

In the past 12 months, we may have collected the following categories of personal information:

Identifiers (name, email address, phone number)
Commercial information (donation history)
Internet or network activity (website usage data)
Geolocation data (approximate location based on IP address)

We Do Not Sell Your Information

TruePresence does not sell, rent, or share your personal information with third parties for their direct marketing purposes.

How to Exercise Your Rights

To exercise any of your California privacy rights, you may:

Email us at: info@truepresence.com
Call us at: 443-508-7672

We will verify your identity before processing your request. You may also designate an authorized agent to make a request on your behalf. We will respond to verifiable requests within 45 days.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

TruePresence
Email: info@truepresence.com
Phone: 443-508-7672